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GuillermoMuñoz

I build AI agents that turn days of marketing work into minutes, and I ship them into production, not into slide decks.

Work

Nine things I’ve designed and shipped, from enterprise AI platforms to products for independent businesses. Most of them come with a film.

AgentOS campaign creation dashboard
Agent journey canvas
Brand Guardian reasoning view
Competitive intelligence agent

AgentOS

An operating model for enterprise marketing, run by AI agents.

  • 14specialised agents
  • 4end-to-end workflows
  • 3governance layers

Strategic AI initiative, Emirates account, 2026

A blueprint for AI-powered marketing operations: 14 specialised agents orchestrated across Strategic, Execution and Control layers, with human-in-the-loop governance.

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EDBS home dashboard
Structured brief submission
Campaign set-up flow
Content editor with live preview

Email Digital Brief System

Killed the briefing spreadsheet. Replaced it with a platform.

  • 3.5h → 20mper campaign build
  • 110+campaigns shipped
  • 31languages

Emirates, via Merkle, 2025

A centralised campaign-workflow platform that turns fragmented Excel briefing into structured, governed, real-time campaign creation — deploying straight into Salesforce Marketing Cloud via API.

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QA checklist — detected issues on a campaign
Email QA with live desktop/mobile preview
QA dashboard — programs and open findings
Rule catalog and severity model

QA Agent

Pre-flight checks for high-volume email, automated.

  • 5–6d → 1–2dper QA cycle
  • 100–200emails tested a day
  • 93validation rules

Emirates, via Merkle, 2026

An AI agent that validates emails and journeys before launch — links, dynamic content, rendering and data integrity — directly against Salesforce Marketing Cloud, cutting manual QA and errors at scale.

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Emirates Design — Aircrafted Arsenal Crest campaign landing page
Emirates Design studio home
Generated Instagram campaign set
Generated tactical fare email

Emirates Design

Emirates' internal design studio, run by AI agents.

On-brand campaign artifacts across web, social and email produced in minutes, not days.

Emirates, via Merkle, 2026

Emirates' internal, agent-native design studio: brief in one sentence and the coding agents on the laptop produce on-brand prototypes, campaign landings, Instagram sets, emails, decks and video — all shaped by the Emirates design system encoded as a machine-readable contract.

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EmiratesGPT email creator dashboard
New email creation chat
Email content preview and editor
AI prompt library

EmiratesGPT

Conversational email creation, on brand, at scale.

Anyone on the team can brief, generate and ship an on-brand email, with no Marketing Cloud expertise needed.

Emirates, via Merkle, 2026

An AI email-creation platform: brief in natural language, pick a template, generate on-brand content with variants, preview and ship — with a prompt library, version history and collaboration.

Watch the film
Career Ops dashboard — pipeline overview
Kanban board — jobs scored and tracked by status
Job detail — AI analysis, generated documents and outreach
Generated client landing page (live on Vercel)

Career Ops

A job hunt that runs itself — and out-pitches everyone.

  • 2h → 10mper application
  • Hiredclients placed in Dubai
  • 5live landing pages generated

Sold and deployed for job seekers in Dubai, 2026

An AI job-search system I sold and deployed for professionals breaking into Dubai, one of the hardest job markets to crack. It discovers roles, scores them with Claude, then generates tailored CVs, cover letters, branded pitch decks and live landing pages — turning each application into a standout campaign. Clients landed jobs with it.

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MOS Studio homepage
MOS Method page
Our space page
Pricing page

MOS Studio

A boutique movement studio, rebuilt from a WordPress backup into an editorial site.

  • 30commits in 4 days
  • 9routes
  • 32sreel rendered in code

MOS Studio, Madrid, 2026

Barre, pilates, yoga and recovery in Madrid. I migrated MOS off an agency-hosted WordPress, then redesigned it as a black, editorial site with cinematic scroll motion and a themed booking calendar — and rendered the launch reel in code.

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labulense.com homepage
Product catalogue with pricing
La Abulense gourmet product photography

labulense.com

Generations-old gourmet, now online.

  • 654customer reviews

La Abulense, Spanish gourmet retail, 2024

The live storefront, brand and analytics for a heritage Spanish gourmet business — taking jamón ibérico, cheese and cured meats online with a presence that does the product justice.

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Interactive viewer — ground-floor cutaway
Render — house, porch and pool
Render — pool and garden
Render — living room

Casa Navarredondilla

A country house, walkable before a single stone is laid.

  • 74pipeline scripts
  • 15automated checks
  • 3delivery formats

Private residence, Ávila, Spain, 2026

From the architect's PDF plans to a navigable 3D house in the browser: walk it in first person, cut it away floor by floor, and decide stone or plain render wall by wall with the square metres calculated live.

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Experience

From law school to marketing automation for Santander, Burger King and Endesa, and now AI systems in Dubai.

  1. Merkle (dentsu)NowApplied AI Architect, Emirates innovation teamFeb 2026–Present
  2. Merkle (dentsu)Senior Technical Consultant, onsite at EmiratesFeb 2025–Jan 2026
  3. Omega CRMMarketing Technology Consultant, Compare the MarketNov 2023–Feb 2025
  4. NateevoMarketing Automation Consultant, Endesa, Pepper MoneyJul 2022–Nov 2023
  5. MRM//McCannCRM & Marketing Automation Specialist, Santander, Novartis, Burger KingJul 2021–Jul 2022

Merkle (dentsu), Applied AI Architect. Moved into Emirates’ marketing innovation team at the client’s request to build the department’s first AI agents (AgentOS, QA Agent, EmiratesGPT and Emirates Design), presenting each to the SVP of Marketing along the way. QA Agent alone turned a week of campaign checks into a day. Named one of Campaign Middle East’s Digital Faces to Watch 2026.

Merkle (dentsu), Senior Technical Consultant. Product Owner and solution lead for EDBS, the platform that replaced Excel briefing in Emirates’ Communications department. Campaign builds went from 3.5 hours to 20 minutes: 110+ campaigns in 31 languages and around 350 build hours saved.

Omega CRM, Marketing Technology Consultant. Owned the martech stack for one of the UK’s biggest insurance comparison brands, connecting SFMC to Tealium CDP to drive behavioural segmentation and lifecycle journeys.

Nateevo, Marketing Automation Consultant. Built multi-channel journeys (Email, SMS, WhatsApp) and API integrations for Endesa, one of Spain’s largest energy companies, and Pepper Money, a regulated digital lender.

MRM//McCann, CRM & Marketing Automation Specialist. Marketing automation, SQL segmentation and reporting for Santander, Novartis and Burger King: banking, pharma and fast food.

About

“I am driven by the belief that marketing’s future lies in human and AI collaboration.”

From Campaign Middle East, Digital Faces to Watch 2026

I studied law, taught myself to code, and spent five years automating marketing for Santander, Novartis, Burger King and Endesa before moving to Dubai. Now I design AI agents and ship them as products teams use every week: one cut campaign builds from 3.5 hours to 20 minutes, another turned a week of QA into a day. I work hands-on with Claude Code, MCPs, RAG and APIs, and teach teams to run what I build.

  • 5+years in MarTech
  • 7+industries
  • 110+campaigns shipped on EDBS
  • ~350hbuild work saved

Education

  • MSc, Marketing Technology
    GEN/D Data, Design & Digital, 2022–23
  • Full Stack Web Development
    Ironhack, 2021
  • BBA-LLB (Fellowship Grant)
    IE University, 2015–20

Certifications

  • Salesforce Marketing Cloud Email Specialist
  • Salesforce Data Cloud (CDP)
  • Salesforce AI Associate

Works with

  • AI & Agents
    Claude Code, LLM orchestration (Claude, Gemini), MCP servers, RAG (Pinecone)
  • Marketing Technology
    Salesforce Marketing Cloud, Journey Builder, Data Cloud (CDP), Tealium CDP
  • Engineering
    Node.js, React / Next.js, PostgreSQL, REST / SOAP APIs
  • Analytics & Ops
    GA4, Datorama, BigQuery, A/B & funnel optimisation

Writing

All posts

Contact

Hiring for AI in marketing, or need an agent built on top of your stack? Email is the fastest way to reach me.

guillemugo11@gmail.com

Open to full-time AI roles (relocation and visa welcome) and select freelance builds: Salesforce Marketing Cloud, agents and automation, and fast, distinctive web.